Help Desk Home Submit a request Check your existing requests English Deutsch español français italiano português do Brasil 日本語 简体中文 繁體中文 한국어 Knowledge Base / Restoring Data Christopher posted this on November 18, 2014, 18:16 Tweet To locate files that have been deleted or removed from your computer, often you need to change the " Files Backed Up From " drop downs on the View/Restore Files page. Leave the " From " side on " Beginning of Time " and set the " To " side to a period of time when the files had not yet been deleted or removed, such as " 7 days ago ". The file viewer will reload and you will be able to navigate to the location of the deleted files. This same process applies to locating previous versions of files. Using this method, the backup snapshot can be rolled back up to 30 days from t...